The Value of Company Structure

Few people think about structure; compared to strategy it just doesn’t get the attention. Structure is not sexy but it’s the tool that gets things done. Bad structure equals bad [...]

Retail: It Ain’t That Hard!

Retailing, the business of selling goods and/or services directly to those who use them, is a $60 billion a year industry in Australia, but too often it’s run like a kid’s lemonade stand. Despite [...]

When a Business Founder Hires a General Manager

A Word about Business Founders Michael Gerber in The E-Myth said, “Most small business owners are technicians who’ve suffered an entrepreneurial seizure”. It’s a statement with a lot of factual [...]

How To Manage Contractors For Your Business

Learning to Manage Contractors Many contractors may prove, by their behaviour and their lack of backup, of systems and of organisation, to be little more than “employees without [...]

Unskilled and Unaware of It

I’ve just read a paper titled “Unskilled and Unaware of It: How Difficulties in Recognizing One’s Own Incompetence Lead to Inflated Self-assessments” by Justin Kruger and [...]

Risk: Neither Process nor Event

Dante Disparte recently posted under the headline “Risk is a Process not an Event“. He got me thinking – which, really, is one purpose for posting, right? I was going to comment [...]

Email Policy Essentials

Paperless Workplaces & Email Policy Issues The idea of a “paperless office” was first spruiked in the mid-1960s by marketers positioning IBM’s computers for broader commercial use – and it [...]

Sales Techniques for Team Management

Wouldn’t it be great if you could apply tried and tested sales techniques to gain buy in from your team. Imagine how easy it could be to implement a change if all you had to do was sell it [...]

Recipe for Success

This is the only recipe we know of which will allow you to have your cake, and eat it too! Start with a picture of the cake (the ideal you seek – your goal) Weigh your ingredients (work out [...]

5 Steps to Starting Your Own Small Business

Have you ever dreamed of starting and owning your own small business? With the world’s economy being uncertain for many, a lot of people have chosen now as the time that they take control of [...]

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