How To Manage Contractors For Your Business

Learning to Manage Contractors Many contractors may prove, by their behaviour and their lack of backup, of systems and of organisation, to be little more than “employees without [...]

Discount – Is It Really Worth It?

Has anyone ever said to you, “I’d like a discount.”? Yes, you say. Then let’s look at some ways of handling this, and maybe even managing to make a bigger sale in the [...]

Feedback Tips For Leaders

Many who take a leadership role in their teams find one of the most challenging responsibilities they face is the need to apply firm, fair and effective guidance to a team member. Failing to get [...]

Unskilled and Unaware of It

I’ve just read a paper titled “Unskilled and Unaware of It: How Difficulties in Recognizing One’s Own Incompetence Lead to Inflated Self-assessments” by Justin Kruger and [...]

Risk: Neither Process nor Event

Dante Disparte recently posted under the headline “Risk is a Process not an Event“. He got me thinking – which, really, is one purpose for posting, right? I was going to comment [...]

Email Policy Essentials

Paperless Workplaces & Email Policy Issues The idea of a “paperless office” was first spruiked in the mid-1960s by marketers positioning IBM’s computers for broader commercial use – and it [...]

Dominant Personalities In The Workplace

Dealing with Dominant personality types in the workplace is a stressful situation that most people have had to experience at some point. People with the dominant personality type tend to make [...]

Marketing Your Business For Repeat Sales 2

Part 2 of Q. What are new & innovative ways to market your business if it’s an online store only, for the purpose of driving more traffic and customers that do repeat business with you? [...]

5 Tips For Reducing Work Related Stress And Keep Up Productivity

5 Tips for Reducing Work Related Stress and Keep Up Productivity When management and staff are under stress, it’s very easy for productivity to plummet. Stress does not simply affect a [...]

Business Planning For The Coming Up-Swing

Business confidence amongst small and medium businesses (SMBs) surged in the three months to June 2009 according to a survey of 1800 SMBs by Sensis, whose Business Confidence Index jumped up 18% [...]