Di Bella’s Triangle – Perception, Quality, Consistency

Backstory Phillip Di Bella’s story is one of indisputable financial success but for him it was never about “the money”.  Today, with BRW putting his personal wealth at more than $100 million and [...]

Will You Be Missed?

Recently, I delivered an “emerging leaders” workshop for a long-standing client’s middle and top leadership team (some participants “emerged” a long time ago, but still come [...]

How To Transform Your Belief System For 2015

As we admire the riotous colours in a field of wildflowers, the insects pollinating those flowers are sensitive to ultraviolet light and experience that same field as a very different “reality” [...]

Understanding the Cost of Poor Communication & How to Fix IT!

Here we look at the enormous cost of poor communications and sour relationships in business; the common causes of both; and some simple mental and emotional tools that can make a difference. Like [...]

Marketing Basics – Part 2 – Unique Selling Proposition

Marketing Basics For non-marketers. THE SECOND THING YOU MUST DO IS: Work Out The Lifetime Value Of Your Customers Now that you know who your customers are, it’s time to work out the lifetime [...]

Team Passports

Here’s a fun team-builder that one of my high-energy business acquaintances uses with her team and which may find a place in yours: Issue each member with a “passport” the front of which contains [...]

How Do I Attract My Ideal Customers?

I Can’t Attract Enough Good Customers to be Safe If you’re in business you’ve probably already worked out that the “wrong” customers send you broke.  They are the [...]

Bribery In Business- How Do You Handle It?

Back Story The following note came through from one of my coaching clients:  “[school district name] deal:  We’re starting to get traction there and it looks like they have over $1 [...]