Business Growth and Development

Dan Kahl is an American sales trainer, and he recently suggested that we: Broaden the relationship with good customers by proactively introducing them to other employees in your business. The [...]

Revenge of the Right Brain Logical and precise, left-brain thinking gave us the Information Age. Now comes the Conceptual Age – ruled by artistry, empathy, and emotion. By Daniel H. Pink [...]

Skills shortage could ‘force out govt departments’  Canberra’s business leaders are warning the city’s skills shortage is about to become worse. The Canberra Business [...]

The changing face of business has never been more apparent than NOW. In a recent blog by Chris Rawson  on Nov 19th 2009, this was highlighted by the numerous apps available for iphones that are [...]

Many businesses are opting to have a web site developed to present their products and services to as wide an audience as possible. However having a beautifully designed and presented web site [...]

Nearly all of us now operate businesses which rely increasingly upon electronic data processing and storage, but many have not given much thought to managing the risk posed by losing accounting [...]

When the season is good everything grows – including the weeds. “I like a good drought. It tends to get rid of the deadwood”, my farmer mate Curly used to say – and he wasn’t talking [...]

Kaizen is the concept of making continuous incremental (small) improvements to a working concept until it nears perfection.  The progression from early post-war Toyota vehicles to the Lexus is a [...]

Oops!  A UK bank recently alienated 2000 of its richest and most valued customers after deciding to use a new electronic mail system to market a new range of services to them. It had one of its [...]

It’s funny, Nature has trained us to accept the changing of its seasons, and you don’t hear too many people exclaiming, as Nature contracts, “Oh no! What’s gone wrong? [...]