Business Improvement Articles

Financial donations: Via the Premiers Flood Appeal – 1800 219 028 – or donate in person at any Queensland branch of the National Australia Bank, Commonwealth, ANZ, Westpac, Suncorp or Bank of [...]

The Golden Rule Seek first to understand, then to be understood. Rule 5 of the 7 Habits of Highly Effective People (Rule 1 of Conflict Management): The Silver Rule Conflicts are emotional events [...]

Hi, Please accept my apology for my rudeness yesterday when I came into your store to buy a phone and interrupted your conversation with your three workmates. When I did that I was thinking [...]

Time Management?  It’s impossible. Nothing mere mortals do will create more than 24 hours in a day. So how do other people get all their stuff done? They prioritise differently, [...]

If you are in business and you extend credit to your good (and, as it turns out, to some not so-good) customers, you can save yourself a lot of grief by adopting a simple Customer Credit Policy. [...]

That question can be so tough a puzzle for some business owners that they come to believe there is no answer; to believe that finding a good worker is a matter of pure luck; to believe that all [...]

Why No One Is Listening to You Everyone has their preferred sense through which they filter the infinite reality of being. Some people are relatively even-handed and accept input relatively [...]

Career vs Accidental Managers Some managers gain their positions as logical extensions of their career path and training. They’ve progressively gained both academic knowledge and real-world [...]

In following on from our recent articles in response to the question; What are new & innovative ways to market your business if it’s an online store only, for the purpose of driving [...]

Q. What are new & innovative ways to market your business if it’s an online store only, for the purpose of driving more traffic and customers that do repeat business with you? Thanks [...]