Privacy Policy

1) Introduction
Profitune Business Systems ABN 55 099 763 765 (“PBS”) respects your privacy. We provide this privacy policy (“Policy”) so you know about our online information practices and understand how we treat the information we receive about you in connection with your use and our operation of www.profitune.com (“our website”), or otherwise when you interact with us. We may change this Policy from time to time. We will publish any changes on our website and, if we deem necessary, through our email lists. Where required by applicable law, we will obtain your consent.

2) Your consent.
By using our website or receiving one of our services, you consent to this Policy. If you do not agree to this Policy, do not follow any prompts to accept this Policy and do not access or use our website or interact with any other aspect of our business.

3) What information do we collect about you?
Any information that you provide us, whether that be via our website or otherwise, will be collected and stored by us. We collect solicited personal information from you when you register on our website, subscribe to our newsletter, purchase from us, respond to a survey or fill out a form, participate in our events, workshops or coaching sessions or contact us. When interacting with us via our website, where appropriate, you may be asked to enter your name, e-mail address, phone number and other personal information where it is reasonably necessary for one or more of our business functions or activities.

We use social networking services such as Facebook and Instagram to communicate with the public about PBS and our services. When you communicate with us using these services we may collect your personal information. The social networking service will also handle your personal information for its own purposes. These sites have their own privacy policies.

4) Our use of cookies.
Our website uses cookies and related technologies to improve your experience on our website. The information collected by these tools may include the IP address of the device you are using and information about sites from which that IP address has come, the pages accessed on our website and the next website visited. Cookies may also remember your passwords, enable you to set the size of text, or make it easy to add items to a shopping cart. Cookies and related technologies allow us to better understand our website users. The purpose of this recognition is to make it easier for users to utilise our website. If you do not want information collected through the use of the technologies described in this section, there is a simple procedure in most Internet browsers that allows you to automatically decline many of these technologies, or to be given the choice to accept or decline them. If you deactivate the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.

+For EU users – Consent to use cookies
If you are an individual residing in the European Union (EU) or any other jurisdiction that requires us to obtain your consent to use cookies on our website, then you will have an opportunity to manage your consent preference on our website; except that certain cookies are required to enable core site functionality, and you cannot opt-out or choose to disable those cookies.

What do we use your information for?

Any of the necessary information we collect from you may be used in one of the following ways:

to provide our services to you, including to personalise your experience whenever you interact with us – your information helps us to better respond to your individual needs
to address feedback – we may contact you in response to your feedback submitted through our surveys
to improve our services and our website – we continually strive to improve our services and website offerings based on the information and feedback we receive from you
to send periodic emails or other communications – the email address you provide may be used to send you information and updates pertaining to the services you receive from us or otherwise any PBS news, updates, related products or service information
to undertake activities for which you have provided your consent – we use information about you where you have given us consent to do so for a purpose not listed above. For example, we may publish testimonials to promote PBS, with your permission

+For EU users – Legal bases for processing

If you are an individual residing in the EU, we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on how you use our website and the services you use. We collect and use your information only where:

we need it to provide our website and our services, including to operate our website and to protect the safety and security of our website;

it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development purposes to maintain and improve our website and our services, to promote and market PBS and to protect our legal rights and interests;
you give us consent to do so for a specific purpose, for example where you subscribe to our e-newsletter or register for an event or coaching session;
or we need to process your data to comply with a legal obligation.

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using our website or services.

5) How do we protect your information?
All personal information you provide to us is stored in secure databases. Reasonable steps have been implemented to protect your personal information from interference, misuse, loss, unauthorised access, modification and disclosure. All transactions on our website involving cardholder data use encryption and security measures. We do not store cardholder data for longer than is necessary to process the payment through our payment gateway, and these details are never stored in our database at any time. PBS personnel have no access at any time, under any circumstances to any card data entered into our website.

6) Do we disclose any of your personal information to outside parties?
We do not sell, trade or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep your information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or other rights, property, or safety. Non-personally identifiable information may be provided to other parties for marketing, advertising or other uses.

7) What rights do you have with respect to the personal information we have collected about you?
At any time, you have the right to review the personal information that you have supplied us; request that your personal information may not be used to contact you; request that your personal information be removed from any solicited list used by us; request that your personal information be deleted from our records; or opt out of being contacted by us. You may, at any time, request access to the personal information that we hold about you by sending an email to INFO@PROFITUNE.COM. We will respond to such request within a reasonable time of it being received by us.

+For EU users – your rights
If you are an individual residing in the EU, you have the right under the General Data Protection Regulation to request from PBS access to and rectification or erasure of your personal information, data portability, restriction of processing of your personal information, the right to object to processing of your personal information and the right to lodge a complaint with a supervisory authority. To request access to or rectification, portability or erasure of your personal information, please email INFO@PROFITUNE.COM. If you live in the EU and you wish to exercise your right to restriction of processing or your right to object to processing, email INFO@PROFITUNE.COM.

8) How to contact us We welcome your comments regarding this Policy. If you have any questions about this Policy, please email us at INFO@PROFITUNE.COM.